Wash in your machine: If the hat is stained, use a prewash. Then toss the cap in the washer and wash gently in cold water. No bleach.
Wash the hat by hand: Cool-to-warm water in the sink, mild detergent, gentle rubbing with a clean washcloth should do it. Rinse in cool water.
Drying: NEVER put your hat in the dryer as it will shrink. No matter how you wash it, let the hat air dry. Place it on some kind of form — a coffee can, a canister, your head — to help it hold its shape as it dries.
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense. Due to the nature of our direct to garment embroidery, we do not exchange or refund for buyer’s remorse, as these are not shelf stocked items but are embroidered on demand for each unique order. In order to get a return and replacement on defective apparel, please contact us at firstname.lastname@example.org and include a description of the problem along with a photo of the item in question.